Consulting

Our consulting services are a CO-OPERATIVE PROCESS DRIVEN BY CLIENT NEEDS. Our key areas of expertise include:

• Systems Thinking
• Strategic Thinking
• Future Thinking
• Creative Thinking
• Solving operational challenges
• Improving staff performance and motivation
• Improving customer service and customer engagement
• Improving value chains
• Enhancing the impact of the HR department
• Talent management & retention of key talent

Job Profiling

Managing performance is already a challenge. Managing the wrong performance can be fatal. That is why we offer a comprehensive service for Job Profiling. We detail the exact requirements for every role with regards to Competencies (Inherent, Technical or Motivational), specific Task Requirements for each role as well as Culture Fit. These profiles can then be used as tools for optimal Recruitment, Selection and Development purposes.

Our psychometric assessment can also be used to assess against these competencies.

Climate and Customer Surveys and
Strategic Response

Organisational climate can have an enormous impact in the overall levels of staff performance. Unless organisations know where the challenge lies, they could spend unnecessary money on interventions that do not address root causes.

We offer simple and elegant surveys that are designed with the dimensions required for every specific organization. This means that, in addition to the dimensions of our good practice climate survey, we can tailor-make each survey to suit the unique requirements of every organization.

The survey results form the foundation for other interventions.